The Connect Path

Reliabe Guidance For Your Everyday Connectivity Needs

We guide individuals and businesses to troubleshoot Fiber Internet, Wi-Fi, Router, Home Network, Home Internet and SIM issues.

About Us

  • The Connect Path provides independent, phone-based help for people experiencing internet, mobile, and home network issues across Australia. Our team offers step-by-step troubleshooting, device setup guidance, and clear advice — delivered by real people, not bots. We are an independent service and are not affiliated with any network provider; we never ask customers for passwords, OTPs, or bank details over the phone. Calls may be recorded for quality and training purposes; please see our Privacy Policy for details.
     
    The Connect Path is an independent service operated by JOHN SOLOMON GETANO , an individual sole trader.
     

Our Services

Home Internet

Having trouble staying online? Our team will get your home internet running smoothly again. We adjust the slow browsing, frequent dropouts.

Wi-Fi Solutions

If your Wi-Fi keeps disconnecting or feels sluggish, we can optimise it. We’ll check basic configuration, placement of router & settings that affect coverage.

Router Troubleshooting

Is your router showing blinking lights or no signal? We provide quick solutions for common problems setup errors, firmware updates, or reset steps.

Modem Configuration

If your modem isn’t connecting properly or keeps restarting, don’t stress. We solve checking line connections. Restart safely and adjust modem settings.

Mobile Solutions

Struggling with mobile data or calling issues? We offer solutions with setup, mobile data configuration, and troubleshooting voice or text problems.

eSIM or SIM Card

If your eSIM or SIM card isn’t detecting, not registering on the network, or you’ve lost service, we will set it up. Stay connected easily with simple steps.

Disclaimer 📢

TheConnectPath is an independent customer solution platform providing general guidance. We are not affiliated with or endorsed by any specific internet or mobile service provider. All service names, brands, and trademarks belong to their respective owners. We are not a government agency, network infrastructure provider, or your primary service retailer.