NBN FAULT? Urgent Diagnosis & Service Call Today! (By John S. Getano)

An independent, third-party repair service, not affiliated with Telstra or any other ISP. Local NBN Fault Specialist. I troubleshoot NBN not working, dropouts, and connection failures quickly. Australian DL Verified. 

Disclaimer šŸ“¢ An independent, third-party repair service, not affiliated with Telstra or any other ISP. The Connect Path is a private, independent service provided exclusively by John Solomon Getano, Sole Proprietor (Australian DL Verified). All services are performed by the individual, John Solomon Getano. I am not affiliated with or endorsed by any specific internet or mobile service provider. All service names, brands, and trademarks belong to their respective owners. I am not a government agency, network infrastructure provider, or your primary service retailer.

About Me

  • Hello, An independent, third-party repair service, not affiliated with Telstra or any other ISP. I’m John Solomon Getano, and I am the Sole Proprietor and independent technician behind The Connect Path service. I provide reliable network diagnostics and connectivity helps. After years of experience in the Australian ISP sector, I founded this local service to offer direct, transparent troubleshooting for common NBN and WiFi issues.
    All communication and service are handled directly by me, ensuring you get honest, one-on-one attention. I am committed to solving your network problems efficiently and affordably.
     
    The Connect Path is an independent service operated by JOHN SOLOMON GETANO , an individual sole trader.
     

Pricing: Honest Rates

  • As a dedicated Sole Proprietor, my pricing is clear and upfront. You will never be billed for hidden or confusing fees.
    Service Call-Out Fee: $99.00 AUD (Applied upfront to cover NBN fault call-out and travel).
    Hourly Rate: $149.00 AUD (Billed in 15-minute increments after the first hour).
    Billing: All fees are confirmed and agreed upon before work begins. Payments are processed securely under the name John S. Getano.

My Services

NBN Is Not Working?

NBN is Not Working? Dedicated Fault Diagnosis. Full NBN repair service. I handle everything from line issues and faulty modems to internal wiring repairs.

Connection Faults

Whether a red light, dropped signals, or service interruption, I guide you through the resolution process.

Slow Speed Issues

Tired of slow internet? I offer expert guidance to isolate the source of slow NBN speeds, equipment, or line issues.

Service Restoration

NBN Service Restoration. I provide immediate, remote assistance to diagnose the cause of your outage.

Wi-Fi Solutions

If your Wi-Fi keeps disconnecting or feels sluggish, I can optimize it. I’ll check basic configuration, placement of router & settings that affect coverage.

Home Internet

Having trouble staying online? I will get your home internet running smoothly again. I will adjust the slow browsing, frequent dropouts.

Mobile Solutions

Struggling with mobile data or calling issues? I offer solutions with setup, mobile data configuration, and troubleshooting voice or text problems.

Router Troubleshooting

Is your router showing blinking lights or no signal? I will provide quick solutions for common problems setup errors, firmware updates, or reset steps.

Modem Configuration

If your modem isn’t connecting properly or keeps restarting, don’t stress. I will solve checking line connections. Restart safely and adjust modem settings.

eSIM or SIM Card

If your eSIM or SIM card isn’t detecting, not registering on the network, or you’ve lost service, I will set it up. Stay connected easily with simple steps.